Heavy Equipment Procurement Service Policy
1. Price Transparency & Commercial Oversight
The listed device price is clearly displayed to prevent informal pricing discrepancies between vendor and client.
All commercial terms undergo structured validation under ConsuCorner management prior to quotation approval and contract issuance.
2. Structured Responsibility Framework
To ensure clarity and operational control, responsibilities are defined as follows:
ConsuCorner Commercial Responsibility
- Official quotation issuance
- Commercial review & price validation
- Contract ..confirmation
- Invoice processing
- Installment arrangement
- Delivery coordination
- Transaction documentation
- Post-sale coordination during warranty period
- 6-month follow-up window from registration date
Vendor Technical Responsibility
- Technical specification clarification
- Device demonstrations (if applicable)
- Operational explanation
- Installation & on-site setup
- Initial device operation & commissioning
- User training at time of installation
- Calibration details
- Technical support under warranty
3. Installation, Operation & Training
Installation, initial operation, and user training are provided by the vendor’s authorized technical team.
These services are coordinated and monitored under ConsuCorner management to ensure proper device deployment and operational readiness.
4. How the Process Works
- Submit Official Device Request Form.
- Preparing Technical Communication with Vendor Team.
- Commercial Review & Price Validation by ConsuCorner.
- Official Quotation Issued.
- Contract & Invoice Processing
- Coordinated Delivery, Installation & Training.
- Post-Sale Monitoring & Follow-Up.
5. Vendor Continuity Assurance
ConsuCorner collaborates exclusively with verified and authorized vendors.
In the event of operational disruption from a vendor, ConsuCorner remains the official commercial coordination point within the agreed framework.
6. 6-Month Follow-Up Commitment
From the date of platform registration, customers may contact ConsuCorner for up to 6 months regarding purchase facilitation, coordination matters, or warranty-related follow-up, even after direct communication with the vendor’s technical team.
